Terms of Service

Last updated: 3 May 2026

These Terms of Service ("Terms") set the rules for qredax.com and for the services Qredax ("we") provides. When you use our website or send us a claim evaluation request, you accept these Terms.

1. Services we provide

Here is what we do for you:

2. Eligibility

To use our services, you must:

We may refuse service to anyone, at our sole discretion.

3. Claim evaluation process

An evaluation goes like this:

  1. You submit your claim details through our website form
  2. We go through what you sent and may ask for more documents
  3. We issue a preliminary price range, typically within one business day
  4. If we both agree to go on, we issue a firm price with specific terms
  5. You accept the price - we draft and sign the SAC agreement
  6. We file the SAC with Kroll and process payment

A preliminary price is not final: we still have to verify what you sent. A firm price holds for the period stated in the offer letter.

4. Pricing and payment

The price depends on several things:

We pay in USDT (Tether), USDC, or another cryptocurrency we agree on, to the wallet address you give us. The firm price letter states the payment timing, and the clock starts once the SAC agreement is signed.

5. Your obligations

By using our services, you represent and warrant that:

6. Our obligations

We commit to:

7. Disclaimers

The services are provided on an "as is" basis. We make no warranties, express or implied, regarding:

This is not financial, legal, or tax advice. Talk to an independent lawyer or tax adviser before you decide anything about your claim.

8. Limitation of liability

To the maximum extent the law allows, our total liability under these Terms or in connection with our services will not exceed the amount we have paid you for the SAC. If we have paid you nothing yet, it will not exceed $1,000.

We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, loss of opportunity, or loss of data.

9. Dispute resolution

We settle any dispute over these Terms or our services in this order:

  1. Good-faith negotiation - first we talk it out directly, for at least 30 days
  2. Mediation - if talking does not settle it, both sides may agree to non-binding mediation
  3. Arbitration - whatever is still unresolved goes to binding arbitration where Qredax is registered

You waive the right to participate in class actions or representative proceedings.

10. Termination

We may stop working with you at any time before the SAC is signed if:

Once the SAC is signed, the SAC terms and bankruptcy law take over from these Terms.

11. Modifications

We may change these Terms at any time. The "Last updated" date at the top tells you which version is current. If you keep using our services after a change, you accept the updated Terms.

12. Governing law

These Terms are governed by the laws of the jurisdiction in which Qredax is registered, without regard to conflicts of law principles.

13. Contact

Questions about these Terms:

Email: [email protected]

Ask me about FTX claims - KYC, payouts, selling.
Free · 24/7 · Anonymous →
Qredax Assistant